サバイバルガイド

CHECK-IN: AFTER 3PM
CHECK-OUT: NOON
EMERGENCIES: 9 + 911

TAXI
Ring the Front Desk or stop by, and we’ll hail a cab or private car for you. Uber and Lyft serve the area as well. As always, be safe, use good judgment and ride at your own risk.

FOOD & DRINK
The Lobby Bar is open daily offering guests and neighbors a cozy spot to post up with a burger and beer in hand into the wee hours. Bagels and all-day cold brews abound around the corner at Black Seed Bagel and downstairs at Stumptown Coffee Roasters. There’s also room service, if that’s your thing.

Our Front Desk team is full of useful information.
Dial 0 or email us at frontdesk.nyc@acehotel.com if:

You have any questions.
You want to say hello.
You need towels, bedding, anything.

エースホテル・ニューヨーク
20 W 29th St
New York, NY 10001

acehotel.com/new-york
@acehotel

We’re glad that you’re staying with us, and we want to make sure you have everything to keep you happy while you’re hanging your hat here. We’ll keep this short so you have more time to experience the hotel and the city. You’re in a historic landmark building that originally opened in 1904 as the Hotel Breslin. It has undergone many changes in its long life, and we’ve preserved as many original features and details as possible — like The Lobby’s ornate coffered ceilings and mosaic tile floors — in hopes of celebrating its history.

Ace New York is in the center of Manhattan, in the NoMad District. A few blocks south is the Flatiron District & Madison Square Park. Be adventurous, take the subway. There’s the nearby 6 train at 28th St. & Park, and the N/R train on 28th St & Broadway. will take you down to SoHo, Union Square, Chinatown, or up to Times Square, Central Park and Fifth Avenue. We’re happy to give you any tips and recommendations you might need to stay well-fed, entertained, on course and feeling good while you’re here. Just ask. You can call us by dialing 0 or come down and see us at the Front Desk.

We’re on the internet, too. To stay abreast of our collaborations, artist interviews and random things we like, follow the Ace Reader over at ACEHOTEL.COM/BLOG. For breadcrumb trails to events, videos, pictures and gems culled from internet k-holes, you can find us at @acehotel on Instagram. And if you’re already feeling tired and want us to just send all this stuff directly to you from time to time, you can join the A-List. It’s a low-key newsletter where we deliver you notes about what’s happening with our latest projects, what deals we’ve got cooking and the occasional wholesome joke or funny story. Sign up at ACEHOTEL.COM/A-LIST. Or peep some good old-fashioned hold-in-your-handables at SHOP.ACEHOTEL.COM, where you can take home the same super soft blankets and robes you find in your rooms, plus exclusive and custom collaborations with friends.

改めまして、ご来館いただきありがとうございます。

— CONCIERGE —
Everyone at the Front Desk is a concierge and you can reach them by dialing 0. Call them for reservations, confirmations, cultural recommendations, transportation and anything else under the sun.

ハウスキーピング
We think of our housekeeping philosophy as environmentally conscious perfectionism. We only want to live in a world with crisp, clean sheets, and lots of crisp, clean water, too. In the interest of conservation, we’ll change your linens every third day unless you prefer sooner — just let us know. Should you need fresh sheets, towels or housekeeping service sooner, please call the Front Desk and we’ll set you up.

客室備品
If you are missing something in your room (like an ironing board, steamer, flat iron, curling iron, or makeup mirror), just call the Front Desk and we will get you what you need.

– CHECK-IN / CHECKOUT TIMES –
チェックインは午後3時、チェックアウトは正午です。タクシーのご用命はフロントデスクまでご連絡ください。

– CASH —
If you want cash, there’s an ATM in The Lobby. If you need a bank, you’re in luck: Contact the Front Desk and they’ll direct you to your bank’s branch.

– PARKING —
Hotel guests get preferred rates at a secure parking lot down the street called SP Parking (10 East 29th Street; 212.684.4394). Parking does not have in-and-out privileges, but you can validate your parking ticket at the Front Desk before you leave (at the end of your stay). Do note, there is a 24-hour limit.

– SMOKING —
We are a non–smoking building. If you decide to light one up in your room, the smoke cleaning fee is $250 + tax. But we promise you, a walk around the neighborhood is way more fun.

— DOG POLICY —
Your dog is family, and we want them to feel welcome, too. A few rules for Fido: if the “Dog in Room” sign is placed on the door, we’ll treat it like a “Do Not Disturb” sign. Guests can request housekeeping service through the Front Desk or PBX operator. If you’re keeping your pup in your room unattended, they’ve got to be secured in a crate. Inside voices, please — barking must be kept to a minimum to not disturb fellow guests. 

— TELEPHONE —
LOCAL AND TOLL-FREE: Press 9 + 1 + area code + number
LONG DISTANCE: Press 9 + 1 + area code + number
INTERNATIONAL: Press 9 + 1 + area code + number 

Stay on the phone with friends near and far as long as you’d like — the phone bill’s covered in your stay.

— VOICEMAIL —
When the red light on your phone is illuminated, this indicates you have a message. To access messages, press the red light and follow the instructions. Voicemails can be retrieved at any time and will remain stored until you depart. 

— WAKE–UP CALLS —
For a wake-up call, ring the Front Desk and they’ll return the favor at whatever time you want.

緊急時
If you’re having an emergency, please dial 9, then 911. If you’re having a kind-of emergency, or you just want to chat, dial 0 to reach the Front Desk. If you’re having no emergency, we’re relieved, and we hope you enjoy your stay immensely.

ジム
The gym is located in the basement near Liberty Hall and is open to you around the clock. Your room key gets you in. 

— ICE —
Grab your ice bucket and head to floor 2 or 8 to find an ice machine.

— WIFI —
You can access free WiFi anywhere on the property by selecting the “Ace Guest” network and following the quick prompt to get yourself access to the wide world of the web. While you’re online, you can see what we’re up to at ACEHOTEL.COM/BLOG and @acehotel. 

— LAUNDRY & DRY CLEANING —
Services are available seven days a week. A laundry and dry cleaning list and laundry bag are located on the wall near your closet. For same-day service, please call the Front Desk before 9:30am.

ミニバー
客室のミニバーには、厳選されたスナックやアルコールを含むお飲み物をご用意しております。追加をご希望の際はフロントデスクまでご連絡ください。

テレビ
There’s one in your room and you can watch it. 

—RADIOS —
The radio in your room is a radio. You can fine tune it to play from your device by plugging it in.

— REGA RP1 TURNTABLES —
Select rooms are equipped with a custom Rega RP1 turntable and a selection of vinyl by Amoeba Records in Hollywood. Put something on and let it spin. If you want to take some vinyl home, go for it. We’ll charge you when you leave.

— RUDY’S BARBERSHOP —
The first Rudy’s Barbershop opened its doors in 1993 on Pine Street in the Capitol Hill neighborhood of Seattle. The idea was to expand on the traditional notion of a barbershop as a place for community, creativity and culture. Now Rudy’s is considered the spot to get your haircut in Seattle, Los Angeles, Portland, and right next door.

Hours: Monday–Saturday: 10am–9pm Sunday: 11am–7pm

212.532.7200

— IN-ROOM SAFE —
There is a safe in your room. You can put your jewels in it. 

— SHOE SHINES —
Take a stroll to see our friends at LUZ on 23rd Street between 5th and 6th Avenues. Weekdays 7am–6:30pm, Saturdays 9am–5pm.

— PRINTING —
Need a few pages printed? You can send them to the Front Desk at concierge.nyc@acehotel.com. If it’s more than five pages, there’s a fee of $0.10 per page and $0.15 for color.

ファックス
Very ’80s, but sometimes handy. Use the hotel’s fax line 212.679.1947 and make sure to have your name and room number included so we can bring it up to you.

— The Lobby Bar —
The Lobby Bar at Ace Hotel New York is a welcoming, cozy space featuring a rotating cast of craft beers and spirits. DJs spin live vinyl sets some nights. We also host larger groups at The Lobby Bar — contact enquire.lobby@acehotel.com to book. 

Open daily till late

— STUMPTOWN COFFEE ROASTERS —
Stumptown is a Portland, Oregon-based coffee purveyor committed to sourcing, roasting and brewing the best coffees available anywhere. They keep close partnerships with farms and believe that working together year after year results in the highest level of quality. Stumptown has exceptionally high standards for serving coffee, too, so the drinks you’ll get from the café are consistently quality. Stumptown at Ace NYC brews beans from their roastery in Red Hook, Brooklyn, and they provide coffee for room service orders, available 24 hours a day. 

@stumptowncoffee 

Hours:
Mon–Fri: 7am–3pm
Sat–Sun: 8am–4pm

— BLACK SEED BAGELS —
Black Seed Bagels, the popular wood-fired bagel spot, opened its fourth location inside Ace Hotel New York. Rolled by hand and boiled in honey water for added sweetness, Black Seed’s notoriously delicious Montreal-meets-New York-style bagels, bagel sandwiches and sweet treats are available daily. 

@blackseedbagels 

Hours:
Daily, 8am–3pm

You can buy some things down in The Lobby or right out of your room, like the custom Pendleton blanket, vintage vinyl and exclusive wings+horns hoodie robe just by taking them with you — we’ll charge it after you check-out. We’ve also got an online shop where you can find many of our exclusive products and collaborations and some other stuff we like. Visit the shop at SHOP.ACEHOTEL.COM or check out @acehotelshop. For other luxuries and necessities, we’ve got Ace collaborations and good stuff for sale by the Front Desk, like our limited edition shades with Lower East Side institution MOSCOT, baseball caps from the originals at Ebbets Field, T-shirts and other curiosities. We’ve also got some friends in the building selling their wares.

We have something here every night of the week, including DJs, readings, independent film screenings, parties and live bands. Find out what’s going on while you’re here by visiting ACEHOTEL.COM/NEW-YORK/GOINGS-ON or by calling the Front Desk. 

If you want to have your own event here, we don’t blame you. Here’s some more info about our spaces. Say hi at events@acehotel.com。

— THE BOARDROOM —
The Boardroom is a 700-sq-ft space well-suited to meetings, presentations or screenings — it’s tricked out with a state-of-the-art teleconferencing system, flat-screen monitor and lots of other features. There’s a 20-seat walnut meeting table that can be moved around. The room can seat up to 25 for presentations and screenings and host up to 40 for receptions and small parties. It can also accommodate private dinner parties of up to 25 people with cocktail receptions. A retro Smeg fridge is full of sodas and water, and we have a Nespresso coffee maker. A huge black-and-white board is integrated into the wall and we have all kinds of office supplies you can use — pencils, notepads, sticky pads and flip charts. The Boardroom can be rented by the half day or the whole day — for rates, email us at events@acehotel.com.

— GALLERY NYC —
The Gallery at Ace Hotel New York is a space where the worlds of fine art and fashion, music, literature, performance and culinary arts collide. We feature monthly exhibitions with artists we admire. See what’s up this month. It’s right off The Lobby.

— LOFT SUITES —
The Loft Suites are great for intimate get-togethers, small meetings, cocktail parties or prepping for a big night out. These 700-sq-ft corner rooms have big half-moon couches, a large table for eating or meeting, a bathroom with a clawfoot tub, full-size Smeg refrigerator, hardwood floors and bright views of both Broadway and 29th Street. There’s also high-speed wireless internet, a big flat-screen TV and an in-room safe. You can get 20 people in there and maybe a couple of dogs. 

— WEDDINGS —
We love love. With several light-filled event spaces, we’re well-equipped for just about every style of nuptials. We can go big with special room blocks for your family and friends in our many suites, or just keep things simple — whatever suits your day.

姉妹ホテルについてはこちらをご覧ください。どのホテルもペットや子供にやさしく、おいしい食事とコーヒーを提供しています。私たちはひとつの大きな家族であり、それぞれのエースホテルは近隣との繋がり、建物、友人、歴史など様々な要素が出会い創られた空間です。

エース ホテル & スウィム クラブ アテネ
当社初のギリシャ拠点となるこのホテルは、きらめく海、長い夕焼け、そして気取らない海辺の生活が魅力のグリファダの海岸線に寄り添うように建っています。フランスの建築・インテリアデザイン事務所シギュが手掛けた120室のこの施設は、旧フェニックスホテルの70年代クラシックなシーリゾート様式のファサードを継承しつつ、ギリシャ・モダニズムの自然主義的な造形と遊び心あふれるプールサイド文化を融合。アテネ中心部からほんの少し足を延ばすだけで、このすべてが体験できます。

Artemisiou 1, Glifada 166 75, Greece
@acehotelathens
@sebastianathens

— ACE HOTEL BROOKLYN —
Ace Hotel Brooklyn belongs to Boerum Hill, on the cusp of Downtown Brooklyn — a block from the Hoyt-Schermerhorn Station, at the ever-evolving intersection of everything. The latest chapter in Ace’s long romance with New York, we built Ace Hotel Brooklyn from the ground up: every piece in service of the borough’s tireless ingenuity, made to move and breathe with the city itself.

252 Schermerhorn St, Brooklyn, NY 11217
213.623.3233
@acehotelbrooklyn

— ACE HOTEL KYOTO —
Ace Hotel Kyoto は、伝説的な建築家、隈研吾氏と長年のコラボレーター Commune Design との提携により建設されました。この街の過去と未来の伝説を誠実に伝える場所であり、アジア初の Ace Hotel でもあります。錦市場、京都文化博物館、京都芸術センターなどの現代文化の宝庫はすぐ近くにあり、200 年の歴史を誇る有名な菓子店「亀末廣」から目と鼻の先に位置します。新風館開発の一環として、当ホテルはショップやカフェが立ち並ぶ活気ある商業施設の中心部にあります。

245-2 Kurumayacho, Nakagyo-ku, Kyoto, 604-8185, Japan
+81.75.229.9000
@acehotelkyoto
@mrmauricesitalian
@piopikotacos

— ACE HOTEL & SWIM CLUB PALM SPRINGS —
1965年に建てられたハワード・ジョンソン・ホテルの跡地に佇むエースホテル＆スイムクラブは砂漠のシンプルな美しさと荒々しさを称えているよう。ボヘミアン風キャンピングを思わせる客室にはパティオ、暖炉、砂漠を模した植栽のついたお部屋もあります。アメニティとしてターンテーブルや巨大なクリスタル、ハイキング用の杖も設えてあります。食べられる植物で作られた景観 (エディブル・ランドスケープ) と水深のあるプールは偉大なサンジャシント山脈に囲まれた砂漠のオアシス。スイムクラブとフィールグッド・スパでは癒しと回復を提供します。そのほかにも毎日開催されるプールパーティーや映画上映会、スクーターでの近隣散策に古着ショッピングやインディアン・キャニオンでのハイキングなど、楽しみ方は盛りだくさん。

701 E Palm Canyon Drive, Palm Springs CA
760.325.9900
@acehotelpalmsprings
@kingshighwaydiner

— ACE HOTEL SEATTLE —
エースグループにとって最初のホテル、エースホテル シアトルは思い入れがある大切な存在です。ベルタウンの歴史的な寄宿舎を改装したホテルは、シアトルのアート＆ミュージック・シーンの中心地にあり、ウォーターフロントやパイク・プレイス・マーケット (魚市場やご当地グルメが楽しめる昔ながらの市場) にも近い立地です。ロビーと客室は太平洋岸北西部ならではのテーマをミニマルにアレンジ。共有スペースには書斎やセルフサービスで作るワッフルアイロンのあるブレックファストエリアがあります。小さいながらも充実したエースホテル シアトルは、エースファンの間でも高評価です。

2423 First Avenue, Seattle WA
@acehotelseattle

エースホテル シドニー エースホテル シドニーは、サリーヒルズの中心地区、100年以上前に建てられたヘリテージ・フェデレーション・ウェアハウス内、囚人陶工ジョナサン・リークのレンガ窯跡にあります。サリーヒルズは、1970年代の画期的なゲイ連帯グループの抗議活動から、1920年代から30年代にかけてのカミソリギャングの抗争まで、文化的革命の豊かで荒々しい歴史を持つ地域です。屋上レストランKilnからロビー階のカフェGood Chemistryまで、館内レストランは、豊富なチョイスが揃っています。ハイドパークやCBD、ダーリングハーストやレッドファーンへも徒歩圏内、セントラル駅へもすぐです。 

47 – 53 Wentworth Ave, Sydney NSW 2000, Australia
@acehotelsydney
@kilnsydney

エースホテル トロント
エースホテル トロントは、トロントを拠点とする受賞歴豊富なシム・サトクリフ・アーキテクツ事務所とのパートナーシップにより、活気溢れるトロント・ガーメント地区の中心部に建設されました。エースのカナダ初進出となるこのホテルは、進歩的で超越的な芸術と思想の歴史に彩られた世界文化の交差点のような、幾重にも重なる葛藤と質感の世界の縮図を表現したようなユートピアです。

51 Camden St, Toronto, ON M5V 1V2, Canada
@acehoteltoronto
@aldertoronto
@evangelinetoronto

— ATELIER ACE —
アトリエ エースは、エースホテルにインテリア、グラフィック、プロダクト・デザイン、マーケティング、PR、開発、デジタルマーケティング、イベント、カルチャー・プログラムのサービスを提供する、受賞歴のある社内クリエイティブ・サービス会社です。

厳選されたクリエーター、デザイナー、ライター、ウェブサイトデベロッパー、マーケティング、メディア・イノベーターからなるチームが、ゲストやエースファンに各地のエースホテル、イベント、デザインを通じて、エースのカルチャーを表現し世界観をお届けします。

Aリスト
The A-List is our bi-monthly(ish) magic newsletter that sometimes includes steals and secrets. You can sign up at ACEHOTEL.COM/A-LIST.